This document establishes the conditions of use of the website www.ozeano.studio, as well as the purchase conditions of products through it (hereinafter, the “General Conditions”). Our Privacy Policy and our Cookie Policy also form an integral part of these General Conditions. Accessing and browsing this website, or the use of its services, implies the express and full acceptance of these General Conditions and the documents mentioned therein. Therefore, we recommend that you read them carefully. If you do not agree with their content, you should not use this website. If you have any questions about the General Conditions or the Privacy and Cookie Policies, you can contact us through any of the means described below.
The holder of this website is Ozeano Diseño & Interiorismo S.L with social address in Mutilva – Aranguren, Polígono Industrial, Calle P, Number 46 – 31192 Navarra, with e-mail address admin@ozeano.studio, and CIF number B-71384697, and registered in the Mercantile Registry of Pamplona, Volume 1959 Folio 30 Sheet NA-38993, (from now on Ozeano Studio).
By using our website and placing orders through it, you agree to:
– Not to place any false or fraudulent order, nor register or place orders by deliberately providing false or inaccurate data or by impersonating a third party.
– Not to carry out any action aimed at damaging, blocking, deteriorating, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructures of the website, in such a way as to prevent its normal use.
– Not to use any of the materials and information contained in this website for illicit purposes or effects, expressly prohibited in these General Conditions of use, contrary to the rights and interests of OZEANO STUDIO, its users and/or third parties.
– Periodically review these General Conditions, or any others that may be applicable, checking the modifications that, where appropriate, have occurred.
It is also expressly prohibited to introduce hyperlinks for commercial purposes on websites outside of OZEANO STUDIO that allow access to our website without prior consent.
The existence of hyperlinks on external websites does not imply in any case the existence of commercial or mercantile relations with the owner of the website where the hyperlink is established, nor the acceptance by OZEANO STUDIO of its contents or services.
The User shall be liable for damages of any nature that OZEANO STUDIO or any third party may suffer as a result of a breach of any of the obligations to which the User is subject pursuant to these General Conditions or the law regarding access to and/or use of this website.
Offers will be properly marked and identified as such.
OZEANO STUDIO reserves the right to make changes to the website at any time and without prior notice. These changes may include updates to products and services on a daily basis, depending on market conditions.
Purchases may be paid for by any of the means indicated on the website.
Specifically by credit or debit card.
Delivery of orders will be determined according to demand and the product in question. Delivery dates are not a reason for complaint, OZEANO STUDIO will try to meet them, however, is not responsible in any case.
For any questions about the shipment or to report any incident, you can contact us here, or at any time by sending an email to admin@ozeano.studio.
Shipping costs are covered by the customer.
If the Customer makes a mistake when sending the data, he/she can modify it by writing to admin@ozeano.studio. If the modified data refers to the postal address where the Customer has requested the delivery of the purchased product, provided that the product has not been shipped, the shipment will be made to the new address indicated, with the shipping cost of the new address. Otherwise, the Customer will have to wait for the delivery to become effective, and will then have to pay for the new shipment in order to receive the purchased product.
Our goal is that you are completely satisfied and come back to buy from OZEANO STUDIO. Therefore, the cost of return, provided it has been previously approved, will be covered by OZEANO STUDIO.
It is essential to place orders or modifications via email, orders will not be accepted by phone or modifications thereof.
The repair estimate will be made after the appropriate assessment, either by providing photographs, telephone conversations, or physical evidence in our facilities.
The postage of the goods to be repaired will be covered by the customer.
If products are out of stock or not listed on the website, you may request the shipment of spare parts if they are available.
OZEANO STUDIO guarantees the quality of the service contracted through the Website.
The intellectual and industrial property rights to the works, brands, logos, and any other material susceptible to protection contained on the OZEANO STUDIO website exclusively belong to OZEANO STUDIO or to third parties who have authorized their inclusion on the website. Unauthorized reproduction, distribution, commercialization, or modification of such works, trademarks, logos, etc. constitutes an infringement of OZEANO STUDIO’s intellectual and industrial property rights or the rights of the respective owner and may result in legal action, both judicial and extrajudicial, being taken to protect these rights.
Additionally, the information accessible to the Client through the website may be protected by industrial property rights, intellectual property rights, or other legal protections. OZEANO STUDIO will not be held responsible, under any circumstances, for any infringements of these rights committed by the user.
In the event of any conflict or discrepancy arising in the interpretation or application of these contractual conditions, the competent Courts and Tribunals shall be determined in accordance with the applicable legal regulations. For end consumers, this determination shall take into account the place of performance of the obligation or the domicile of the purchasing party.
This determination shall not affect the Client’s right to resort to the Consumer Arbitration Board in their jurisdiction.
In the case of a sale and purchase made by a company, both parties expressly submit, waiving any other jurisdiction, to the Courts and Tribunals of Pamplona, Spain.
